order is complete we will pick it from yours monday ...MRS K K DHANDA
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Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good. ...Simon Charlesworth
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much ...David Webb
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it! ...James Dewar
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Very good service, all arrived ok. ...Terry D
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