all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much
...mrs c a barnard
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
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Great Service, just the right item, came on time. I will use Mytub again
...Geoffrey Taylor
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!
...Brooms Park Ltd
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
...Graham Smith
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.
...Alistair Smith
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Many thanks for what seemed to be an obscure gutter item. I spent ages looking on the internet. Then I discovered MyTub. The item I was looking for was clearly itemised on the website & was supplied with excellent delivery.
My message. Dont waste time on the others, go straight to MyTub.
Thank you.
...Laurence Parsons
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£
£400.10 
