One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Excellent service. Thank you so much ...Helen Murray
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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after a minor disagreement, the service was very impressive ...geoff - GB SERVICES UK LTD
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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We were happy with our online purchasing experience and the items arrived in good time - thank you ...Sensemaster Ltd
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Good communication and delivery time Would definitely use again. ...james
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