Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson ...walter anderson
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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very good fast service. ...chris towle
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Excellent service Steve in Sales could not be more helpful. ...Paul Sands
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve. ...steve fearn
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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Service was good and I was kept informed of delivery updates. ...Mr. David Duke -
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Very efficient - item turned up at scheduled time. Thank you ...Chris Goss
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