Very pleased with service and product, thank you ...alexandra richardson
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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Excellent service and communications ...John Paterson
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...Robert McNamara
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Simply put ..., you are the best ! ...D. Dennis
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Great service. Highly recommended. Superfast despatch ...alan downes
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Thank you
Please do not send anymore emails ...John McMullen
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