I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd
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Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
...Dave Daniels
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Prompt delivery and good customer service on the phone. Thanks
...Lisa Readman
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The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
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Prompt and speedy service
...tombowmaker
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
...Stefano Bittante
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Excellent service and very good communication.
...Jette Bramby-Gunary
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£
£13.86 
