Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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Excellent, very fast delivery, thanks. ...Tony Parkin
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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Good service.
Thank you.
Doug ...Doug Yelland
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas. ...Heather Price
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