Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts. ...Sam Plumbe
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Perfect and prompt service.
Many thanks ...MarK Seager
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ...John Newall
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks ...JANET THOMPSON
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
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items received with in 2 days brilliant service!
...david higgs
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No problems with purchase would use again and would certainly recommend ...james mclean
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