|Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly
...MRS S PILLING
|Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Brilliant website. Wish they were all like this
|Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
|Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
|Very efficient and effective operating methods, excellent!
...cartmel valley game
|promt delivery very happy with order
|Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-