After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub. ...Paul Hinton
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Brilliant service, ordered Sunday, delivered Tuesday! ...Myra Field
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Excellent service. Extremely quick delivery, and a very good price.
Thanks! ...Vincent James Nichols - Music Shed
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
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