Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited
...Colin Scanlon - Firecheck Ltd
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!
...George M Bish
|
Super experience
...Ran Hergotch
|
JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards
...BARRY LONG
|
The online system was easy to use and the order came within 2 days - great service 😁
...J M Whittam
|
Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
|
We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
...Catalent Australia
|
Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again.
...Mrs Tracey Hardaker
|
Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now:
...Keith
|
£
£1514.25 
