Excellent value - no hassle ordering. ...M R Rutter
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
|
Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
|
The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
|
order received complete and on time with your usual efficiency. thank you ...peter richardson
|
Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
|
Service very good, but a timed delivery search would be an advantage. ...Trevor LeeSmith
|
Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again. ...Mrs J Morris
|
Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
|