Very pleased with the service thanks ...D Brockley
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...Neil Scroxton
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The part was exactly what I needed. Thanks for a great service. ...Garry Walker
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great service.cloakroom suite arrived very quickly,no problems at all ...david derwent
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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1st class service Thank you ...Mr G Robinson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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