Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty. ...Malcolm Carey
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...Peter Branney
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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Excellent service, very helpful customer service. Thank you
...c sen
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ...Thomas Decombo
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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