Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ...Steven Dodd
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brilliant service, would use again and reccommend to my friends. ...jennie williams
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks ...Darko Longin
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again. ...Chris Mitchell
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Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again. ...NeilJobes
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service. ...Tim Feltwell
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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