I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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Thanks for the quick delivery. The Driver was a very friendly chap!
...Martin Miles
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...David Williams
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub ...David M Russell
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The part arrived promptly and was a good price. ...Nigel Daish - SE
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ...Mike Edwards
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help. ...ian mcalpine
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