Arrived on time , exact product as described ...Stephen Utting
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Very efficient delivery and notifications of transit. Thanks ...Nigel Appleby
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...alan purser
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Excellent service. the part arrived exactly when you said it would! ...Roger Francis
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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Excellent communication so i could keep my customer upto date ...dan morgan
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