Part arrived OK, Thanks ...P Brereton
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
...Patricia Drake
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Good service at a good price. Thanks ...Frank Weaver
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