On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
...Hilary Thomas
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended.
...Geoff Sanders
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Very efficient service! Delivery was made day after order was placed - Brilliant!
...DONNA JENKINS
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First Class service and very helpful all delivered on time as promised
...EIC LTD
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you.
...Steve
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
...Brian Radbone
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.
...John Godfrey
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks.
...gavin johnston
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£
£7204.92 
