I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
...Jenny Adams
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks
...Malcolm Holt
|
There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
...elaine.willett
|
The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent.
...Colin Colby
|
Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
...Chris Eversfield
|
Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
|
Found my increasingly rare part. Thanks.
...Tim Smith
|
My order was recieved in good order, quick delivery and very satisfied.
...century logistics ltd
|
very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.
...David Hunt
|
£
£7204.92 
