Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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got the parts picked up thanks for your prompt service ...graham warcup
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Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
Thanks,
Mick Gordon. ...Mick Gordon
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
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Equipment arrived on time, well packaged. ...Underfloor Heating Supply Limited
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Good service. Product seems fine. Website ok, ...Frances Sharma
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Great service always willing and able to help ...Hilux Electrical Services
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
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Good price, good service - delivery on time and good communication. ...Pauleen Blampied
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