Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again. ...Howard McKnight
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done. ...Anthony Fineberg
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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Thank you my order was dealt with and received quickly,excellent service. ...ALBERT COUNSELL
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you ...Tommy MacKay
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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