We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
|
Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!! ...Philip Gould
|
Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...Alan Chaney
|
Ordered, paid for and delivered quickly and painlessly. Thank you. ...Jim Dunlop
|
NIce fast turnaround and quick delivery ...Lee Batehup
|
Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss ...andy moss
|
Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
|
Good website and very good prices and quick delivery ...MJElliott Plumbing
|
Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
|
Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece. ...Phil
|