|Order arrived on the day stated. Good service.
|Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again.
|Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs
|The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.
|Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Excellent service, many thanks
|Everything really good thank you, very good service and help.
|Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again.