|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
|A great service and speedy delivery, excellent.
...Mark Alcock - Milspeed ltd
|Excellent Price, Next day delivery, Easy to follow ordering, Very Pleased. Regards Chris
...Chris Leigh Catalent Pharma Solutions
|Very efficient service. Thank you.
|Excellent service and delivery is always good.
...basingstoke hospital bnhft
|The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
...D A Grace
|excellent service, valves delivered next day as promised---will use again
|Everything as described, and provided helpful updates on delivery date.
|Prompt service & delivery, very pleased with product good value/well made.