I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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Replacement kit is fine. Damaged kit returned to courier. Thanks.
...Mike Ware
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item was damaged so had to order a new part.
...David Borthwick
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future.
...Kind regards
Dalvir
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Yes thank you received in one piece.
...Mrs C Gilboy - 1-2 Call Drainage
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Brilliant service. Very glad that I remembered I had used you before.
...Peter Groves
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub
...John Murray
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately.
...Ian Dilks
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cannot fault service, delivered on date arranged.
...william harper - Mr
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£
£10.11 
