Excellent service, arrived as advised.
...Andy Muckle
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At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin. ...martin brownjohn - MSJ Maintenance
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it ...John kingston - J Kingston electrical engineers
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The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent. ...Raymond Solley
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great service ...ksk plg
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Good service, good price, will use you again. thanks ...Roger Lawson
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be! ...Power Plant
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Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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