we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
recieved with thanks ...mitchellspipeservices
|
excellent service throughout and a good price. ...T Hounsome
|
Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
|
Goods as described and delivered as promised. Excellent service. ...William Paul Down
|
Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
|
Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them ...Jo Bishop
|
Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
|
I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
|
Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you. ...David E Wright
|