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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.... ...Mr S Bell
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Item received in good condition on the promised date. Good delivery service from wolsely... ...Nigel Richardson
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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excellent allround service, will use you again and recomend to friends.... ...Alan Madle
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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Very good service and stock... ...Jim scott - J L Scott building services Ltd
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Customer service WAY beyond what anyone could expect. Many thanks.
... ...Brian Smeed
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ... ...PTJ renewables ltd
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team... ...Jayesh Mistry
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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more reviews... |
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