Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great. ...R FRIETT
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much ...Zakiya Hanslot
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say! ...J H Edwards
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them ...Jo Bishop
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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No complaints very good efficient service. ...stephen leate
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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