I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
...Fred Baxter
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Great Customer Service - Delivery within reasonable time.
...Maher Nuwwareh Nebo Medical Ltd.
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delivery took a little longer than I had hoped
...Peter Lowe
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done
...Paul Nash
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Very efficient service. Would recommend you 100%.
...Peter Smith
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Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks.
...James Rooney
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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£
£102.42 
