Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson ...Alexander Simpson
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Great service, item was a good price and delivered quickly.
Also very good communication. ...Pcb technical solutions
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Excellent service. Prompt delivery. Good vlue. ...B J Swindells
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Spot on sevice ...Paul Harewood
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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