Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned. ...Terry Ryman
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...PTJ renewables ltd
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Absolutely fantastic service. I made my order and got a message telling me the expected date of delivery, it was delivered first thing on the morning they estimated. Would definately use again and would certainly recommend to anybody I know.
Thank you MyTub. ...Robert Cameron
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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