The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
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Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks. ...Noel Kelly
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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Excellent service easy site to navigate and delivered on time. ...frank whittick
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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Excellent service! Thanks parts arrived and were collected OK ...Robert
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Parts arrived on time and in good condition. Thanks. ...matthew tulley
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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