Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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Very efficient and effective operating methods, excellent! ...Stephen Allen
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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Good service, good price, will use you again. thanks ...Roger Lawson
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Very good service, prompt delivery. ...Caverhill Cottages
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Thanks for very prompt service, would certainly buy from you again. ...Ms lynn waring
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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