|Good communication about progress of the order. Tank received on the expected day, thanks.
|Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Delivery date well communicated and delivered as promised. Excellent service.
|Good prices, delivered quickly, good range of products. Ill be back!!
|Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here.
|Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.