I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...Saif Ahmed
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks. ...Ian Dixon
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate ...Kate Macauley
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say! ...J H Edwards
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