I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
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Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
...june chalmers
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it
...Michael Rowlands - Micky Dees
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Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
...SILEX LTD
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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Thank you for sorting it out, got there in the end.
...Michael Palmer
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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£
£477.23 
