The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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Good service no problems...thank you.
...clive boulton
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again ...Carol Beasley
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Usual accurate updates and speedy delivery. Cant realy ask for more. ...Colin Turnage
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Great prompt services and also great contact with customer services would highly recommend ...Darren Thomas
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Great service-prompt delivery. Thank you ...mr r lawrence
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Could be a quicker delivery time. ...Coherent Scotland Ltd
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Good service, fairly quick delivery - all good ...Andrew John STANLEY
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Great service - excellent communication. Goods delivered as requested.
Many thanks ...Wayne Crickmore
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