|Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!
|I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Very helpful service. Found obscure tap valves for me.
|I received the item rather late, but it arrived in good condition intact.
|Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
|Pretty slow delivery
|The correct items were delivered next day. I was very pleased and very impressed with the service.
|As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done