Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.
...Paul OBoyle - Q3
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You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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excellent service, excellent price.
delivery date as stated
...M OBRIEN
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Mytub were very helpful and service was excellent.
...Helen
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.
...John Thompson
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Many thanks for an excellent service as always.
...Gavin Hall
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Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
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£
£646.83 
