|Overall good service. Quit expensive delivery charge for a small item.
|Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|Item delivered as communicated, cheapest price i could find and good customer service.
|All products arrived on time - Good service
...John Hawson - City of London School
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Fast and efficient - items arrived even sooner than expected! Thanks.
|Thanks for a great service, yet again!
|Excellent service - as always. A pleasure to pat you on the back!
|Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
|A really great service. Very competitive price, and quickly delivered.