Thanx for your help, good price, got what I asked for and accurate delivery date. ...Gloucestershire CCC
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Fantastic service thanks so much 100% ...james wilson
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Thank you for the quick service. ...Keith N Eyre
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks ...Richard Podesta
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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A really great service. Very competitive price, and quickly delivered. ...Nathan Kemp
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Excellent friendly service, good communications, quality products .... and the best prices around! ...Mike Strange
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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Easy ordering good service. ...David Lake
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