|Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again.
...Mrs J Morris
|Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
|received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
|First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub.
|Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|Handled by order very well, even though had to sourced elsewhere
|Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again.
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.