|Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
|Materials arrived at the right place at the right time at the right price
what more could be asked for
|All products arrived on time - Good service
...John Hawson - City of London School
|Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
|Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
|I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Quick delivery and exactly as ordered. Will definitely use again.
|Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else.