I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
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Excellent service, very helpful customer service. Thank you
...c sen
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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no problems. delivered on time. i would use and recomend to others.
...Paul Maher
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate.
...Terence Tatham
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order is complete we will pick it from yours monday
...MRS K K DHANDA
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Thanks, good product & delivered quickly
...James Thomson
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected
...Adrian Bates
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.
...Craig Young - Livingston Centre Ltd co Savills
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£
£23.51 
