Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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Excellent service. the part arrived exactly when you said it would! ...Roger Francis
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Excellent product, 100% happy THANK YOU
...paul john jacob
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order received at 0815 Friday 220113 thank you ...mr peter cappellini
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Order very easy. Item received fast and on time. Thank you ...Mrs L M Parker
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Very good and helpful service. Would recommend ...hilary stell
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Excellent service.
Many thanks,
John. ...JOHN BOWERS
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Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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