Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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Great prices,good service ! ...Mosco
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Processing of order very good , however still awaiting goods ...Alun bassett Jones
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications. ...Paul Tasker
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Good company,will use again. Highly Recommend. ...David M Russell
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