Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
...nicholas burns
|
An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
|
Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
|
Great service with regular updates on delivery. No need to chase anyone product arrived as described
...Christopher Robinson - Evolve Services Group Ltd
|
Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.
...Ged Mead
|
good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
|
Great service, thank you
...Adam Beharrell
|
only place i could get the part from, fair price and fast delivery
...uph heating services
|
Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.
...Allan Wragg
|
£
£23.51 
