Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
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Laurie
I wish to send my thanks to you, I have received a call from the centre at about 10.45 this morning to say that my shower had arrived, thanks again for all your efforts in making this delivery happen eventually.
Regards ...Lorraine Parker
Site Office Administrator
Sir Robert McAlpine
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift ...George Swift
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Very satisfied with service, thanks ...Startton Audley Engineering Srvices Ltd
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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order came on date informed this was a very quick delivery will use this supplier again. ...BRIAN SHIELDS
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh. ...Richard Walshe - Richards fittings
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